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Why most organisations are never designed, and what to do about it

Newsletter from Alex McDonnell

Imagine being handed a thousand-piece jigsaw with no picture on the box. You’d still make progress. You’d find the edges, group the colours and fit together the pieces that obviously belong. But sooner or later you’d find sections that looked right on their own and wouldn’t join up, and you’d have no way of knowing which pieces were in the wrong place.

That’s how most organisations are built.

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