Articles

How hard is it to get things done in your organisation? Are your people relaxed and enjoying the open road or up to their ankles in complexity and ambiguity?  Much…

If you ask the people in your organisation, “how easy is it to get things done around here”, what would be the answer? Recent research at Arizona State University found…

Most, if not all modern organisations inhabit a VUCA world  (Volatile, Uncertain, Complex, Ambiguous) but persist with using old style business tools and methods that were designed for more stable and certain…

Organisations often boast about being, or aspiring to be, a results-driven organisation or having a results-driven culture, not understanding its pitfalls. Results are outcomes and when organisations focus mainly on…

Globally, the low productivity of the service and knowledge work sectors is causing governments and economies a major concern, given that they now account for over 80% of GDP and the bulk of…

I recently came across an article  proposing that “It’s time to stop measuring productivity” by Dominic Price, the resident “work futurist” at Atlassian. His “5 second summary” is: Unfortunately Dominic is perpetuating…

Background Work teams or front-line teams (to distinguish them from project teams) are responsible for executing the day-to-day transactions of the organisation and are usually found at the lowest level…

For those of us who have worked in the manufacturing and industrial sectors, the question posed in the headline would seem strange if not bizarre. Managers in those sectors take…

Why is it that many newly appointed Team Leaders and Mid Level Managers receive little formal training in the hard skills of effective and efficient resource management, either before or…

Most Service and Knowledge-Work Organisations are Pre-Lean and by that I mean, the core skills and disciplines of Operations Management, the operations management fundamentals, are weak or absent. This weakness…